Information We Collect
We collect information from all users who utilize the Site and/or Services. In order to utilize our Services, you will be required to register an account and provide us with certain Personal Information (as defined below). We may also collect Personal Information when Students and/or Permitted Users utilize the Site and/or Services, when you request information from us, sign up for newsletters or our email lists, complete online forms, or contact us for any other reason.
“Personal Information” means information that can be directly associated with a specific person such as a name, telephone number, e-mail address, job function or information about activities directly linked to a person, such as that person's name and location. Examples of the Personal Information that we collect from you may include your name, address, phone number, e-mail address, and job function. Additionally, we will collect Personal Information relating to the Students, their parents and/or legal guardians, and Permitted Users. It is your voluntary decision whether to provide us with any such Personal Information, but if you refuse to provide such information we may not be able to register you to the Site, allow you to participate in the Assessment and/or provide you with the Services.
In addition to the Personal Information detailed above, certain information may be automatically gathered about your computer, mobile device, operating system, IP address, browsing history, and any data you upload in order to use the Services.
How We Use Information
Except as expressly set forth herein, we will not share your Personal Information with third parties without the explicit permission of: (1) you and/or (2) the non-minor Student and/or (3) the minor Student’s parent and/or legal guardian, as applicable, except when required by law, regulation, subpoena or court order. We may use Personal Information internally – for example, to help diagnose problems with our servers, to make the Site and/or Services more useful, to customize the Site and/or Services and personalize its content for you, and to provide you with the Services.
We may share your information, including Personal Information, as follows:
We use your information (including, but not limited to, Personal Information) to provide you with Services.
Service Providers and Subcontractors
We may disclose information, including Personal Information we collect from and/or about you to our trusted service providers and subcontractors, who may use such information to: (1) help us provide you with Services; and (2) aid in their understanding of how users are utilizing our Site and Services.
Service providers and subcontractors may be located in countries other than your own. All our subcontractors will be subject to non-disclosure and non-use obligations. Nevertheless, some countries may have levels of protection of personal and other information which are not as high as in your country of residence or business.
In addition, by analyzing all information we receive, including all information concerning users, we may compile statistical information across a variety of such information and users (“Statistical Information”). Statistical Information helps us understand trends and customer needs so that new products and services can be considered and so existing products and services can be tailored to customer desires. Statistical Information is anonymous and aggregated and we will not link Statistical Information to any Personal Information. We may share such Statistical Information with our partners, without restriction, on commercial terms that we can determine in our sole discretion.
We use various tool to collect information about the use of the Site and/or Services ("Tools"). The Tools collect information such as how often Students and/or Permitted Users utilize the Site and/or Services. The Tools collect only the IP address assigned to you on the date you use the Site and/or Services, rather than your name or other identifying information. We do not combine the information collected through the use of the Tools with personally identifiable information. We use the information we get from the Tools only to improve our Site and Services.
We may transfer our databases containing your Personal Information if we sell our business or part of it.
We will keep Personal Information as long as it remains necessary to provide our clients with access to and use of the Site and Services, comply with our legal obligations, resolve disputes, and enforce our agreements.
How we Protect Information
We make efforts to follow generally-accepted industry standards to protect the Personal Information submitted to and collected by us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
How to Limit Our Use of Certain Information
Users of our Services are given the opportunity to “opt out” of having their Personal Information used for purposes not directly related to the Services. If you prefer to do so, you can notify us by emailing us at [email protected]
Your request to limit the use of your Personal Information will be processed as soon as reasonably possibly.
Students under the age of eighteen (18) who are using the Services may do so only upon the Assessment Administrator’s receipt of the relevant and required parental consent form. In the event that you become aware that an individual under the age of eighteen (18) has enrolled without the necessary parental consent, please advise us immediately, which will warrant his results unusable.
Permitted Users and the Assessment Administrator must all be above the age of eighteen (18).
Changes and Deletion of Information
We will delete information provided to us by a user within a reasonable time from our receipt of a written request, which may be sent to [email protected] by such user to delete its account provided, however, that we may retain a copy of certain information for audit and record-keeping purposes. We cannot restore information once it has been deleted.
Upon a relevant written request, we may delete Personal Information we have collected relating to you, a Student, as applicable. Once such information is deleted, it may not be retrieved.
Comments and Questions
Last updated: January 2018